Contact Me:

3775 Iris Ave Ste 2A and B Boulder

CO 80301 Tel: 303-877-1458

climbinginjuriessolved@gmail.com

I  Also Accept:

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© 2018 by Climbing Injuries Solved and the Climbing Doc.

Have a burning Question?

ANSWERS? I'VE GOT THEM.

 

 

Here are the questions I am most frequently being asked...If you can't find your answer, feel free to reach out in the contact section below.

SHIPPING
USA-Shipping and handling fees:
 

 

At this time, mailing you a paperback book all by itself is FREE in the US. In larger orders, the fees are based on the overall weight (as we can't use Media Mail and must ship a more expensive way). 

 

 

Do you ship internationally? 

Absolutely- for those ordering in the UK- one can get our book through Jurassic Climbing Academy in Scotland.

 

Canada/Australian orders are welcome- place an order via email if you are having issues with our payment system or shoot us a line for help!

 

How long does shipping take? 

It could be 3-5 days within the US or up to 18 days to Europe.

 

Will I be charged for taxes?

If you live in Colorado you pay taxes with your order- otherwise we don't charge!

RETURNS

What is your returns policy? 

You have 7 days after your purchase arrives to return it for a full refund unless it is an ebook.

 

Want a refund?

Absolutely unless it is an ebook OR if the purchase has signs of wear and tear- Used purchases are nonrefundable.

 

Interested in retailing my book at your shop?

Contact me for a pricing sheet. I offer bulk shipping discounts AND assistance in selling my books at your store.

 

E-Visits
 

All skype sessions are on Mountain Standard (Colorado Time). I'll be ready and waiting at your scheduled time with user name ClimbingDoc. If I'm a few minutes late, don't worry- I might be held up with a last few questions in my office. Any difficult cases can email over results/reports to my email below. Book online here

 

Insurance
 

I'm happy to send a full info receipt for your visit with which you can submit to your insurance. Titled a "super bill" it will have all codes needed to be reimbursed by your healthcare company.

 

HSA and Flex Spend Cards

 

All flex-spend cards and HSA Cards are welcome. If you are having issues using them with the system I am happy to run them manually for your visit or self-care tools depending on the rules and regulations of your state and program.

 

 

Still have questions? Contact me>

PAYMENT & WARRANTY

What forms of payments do we accept? 

We take check, paypal or credit card.

 

What are your warranty terms & conditions?

Ebooks are not valid for return- If you have received any other item and are unsatisfied with your purchase- get your money back or a swap to a differnt tool within 7 days. We do not cover return shipping however-